How to register your warranty & why you should...

Here’s where you can locate this information on the FIRMAN website from the landing page: https://firmanpowerequipment.com/

 There are two different locations:

Here’s the actual link for the registration page: https://firmanpowerequipment.com/pages/warranty-registration

WHY SHOULD YOU TAKE ADVANTAGE OF FIRMAN WARRANTY:

  • 3 Year warranty on parts for every new generator (The BEST in the industry)
  • 1 Year Warranty on labor 
  • Certified Refurbished generators have a limited 90 Day Warranty
  • Lifetime Technical Support at 844-FIRMAN1
  • FIRMAN located service centers within your area if your gen ever needs service
  • If you ever do have an issue with your generator, having it registered can make the process quick and easy 
  • You can stay informed with our latest and greatest Technical bulletins as well as new products / accessories released that are relevant to the generator you purchased. 

 WHAT DO YOU NEED TO REGISTER YOUR WARRANTY?

  • Name
  • Email
  • Phone Number
  • Address
  • Product Information: 
    • Model Number 
    • Serial Number 
    • Purchase Date
    • Image of your receipt (to attached to submission)

COMMON QUESTIONS REGARDING WARRANTY REGISTRATION:

  • Where can you locate the Serial number and Model number?
    •  Typically on the side where the handle is
  • Do you need to upload your receipt to the website?
    • Yes, this is required for proof of original ownership for warranty
    • If you have any trouble doing this our Technical Support team is here to help at 844-FIRMAN1
  • Can you purchase parts after your 3 year warranty?
  • Where can I find the parts diagram and manual?
  • Where can I locate general guides, other blogs and how to segments related to general maintenance:
  •  https://firmanpowerequipment.com/blogs/news
  • Are there videos of the generators for unboxing, general setup, and maintenance videos?